Thank you for shopping at Mayil Sarees. We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we're here to help.
Refund Eligibility:
We accept refund requests for eligible products within 30 days from the date of purchase. To be eligible for a refund, the following conditions must be met:
-The item must be in its original packaging and unopened.
-The item must be in its original packaging and in the same condition as when you received it.
-The item must be unused, unworn and free from any signs of damage.
-You must have proof of purchase, such as a receipt or order confirmation.
Non-Refundable Items:
Certain items are non-refundable, including but not limited to:
-Personalized or custom-made items
-Gift cards or coupons
Refund Process:
To request a refund, please follow these steps:
Contact our customer support team at info@mayilsarees.com within 7 days of receiving your order. Please provide your order number, a detailed description of the issue and any supporting documentation.Our team will review your request and, if eligible, provide you with instructions on how to return the item. You may be responsible for return shipping costs.Once we receive and inspect the returned item, we will notify you of the status of your refund.If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment. Please allow 30 days for the refund to appear in your account, as processing times may vary.
Kindly note that shipping & packaging cost will be deducted from your refund
Late or Missing Refunds:
If you haven't received your refund within the specified timeframe, please check your bank account or credit card statement. If the refund is not posted, contact your financial institution.
Contact Us:
If you have any questions or concerns about our refund policy or the status of your refund, please contact us at info@mayilsarees.com.
Changes to this Refund Policy:
We may update this refund policy periodically to reflect changes in our refund process or for legal, operational or regulatory reasons. Please review this policy periodically to stay informed about our refund procedures.